Support
Answers to the questions people ask most. If yours isn’t here, write to us and a person will answer.
Contact
Email contact@titanix.dev. Tell us your iPhone model, iOS version and the app version (at the bottom of Settings in the app), and what you expected to happen. We read every message, usually within two days.
My prayer times are off
- Open Settings → Prayer times in the app. Check the location: automatic, or a city you choose.
- Choose the calculation method your mosque follows.
- Choose the Asr time: standard, or Hanafi (later).
- If the Islamic date is a day early or late where you live, adjust it by one day on the same screen.
Without location access, the app uses the city you set; without either, the times are approximate.
Notifications don’t arrive
- In the app, Settings → Notifications: check the switch is on and the moments you want are chosen.
- In iPhone Settings → Notifications → Tevekkul, allow notifications.
- A Focus mode (Sleep, Do Not Disturb) can hold them back; allow Tevekkul in that Focus if you want them.
- Open the app once every few days: notifications are scheduled on your phone, and opening the app tops them up.
Widgets
See how to add the Qur’an widget. The Lock Screen and small widgets are free; medium and large come with Premium. If a widget shows the wrong moment, open the app once to refresh it.
Premium, restoring and cancelling
- Restore: on a new phone, open Settings → Premium → Restore purchases, signed in with the same Apple ID you bought with.
- Cancel or change the yearly plan: iPhone Settings → your name → Subscriptions → Tevekkul Vakti. If you cancel during the free trial, you are not charged.
- Refunds: purchases are handled by Apple; request one at reportaproblem.apple.com.
Languages
The app is in English, Turkish, Albanian, Indonesian and Arabic. Choose the language in Settings → Language, whatever your phone is set to.
Your data
There is no account. Your saved ayat, notes and missed-prayer logs are stored on your phone, and some of them sync through your own iCloud. To remove everything from the phone, delete the app. See the privacy policy for the details.
A mistake in an ayah or translation
The Arabic and every translation are copied from published editions by a script, never typed by hand. If you see something wrong, write to contact@titanix.dev with the surah and verse, and we will check it against the source.